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Subscription Management
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Subscription Management
My employee already has a MOBIB card from another transport company. How does the De Lijn subscription get added to it?
Why has my employee not received a bank transfer form to pay for the MOBIB card and/or pay his/her personal contribution?
My employee has paid his/her contribution (for a travel pass and/or MOBIB card): when will he/she receive the MOBIB card with the travel pass?
I have requested a new travel pass for my employee. Why has he/she not received it yet?
The beneficiary is not living at his/her home address. Can I as an employer send the MOBIB card to his/her correspondence address?
Can I have the MOBIB card and bank transfer forms sent to the employer’s address instead of to my employee?
Can I cancel an employee’s travel pass?
As a third-party payer, how do I provide a passport photo of an employee/student?
What is my contribution as an employer when an employee is entitled to a social rate (VT/VG)?
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